FAQs & Terms

Click any Book Now or Check Availability button on the site. You'll see a short pitch about booking direct — enter your email and we'll apply SHORE10 (10% off) automatically to your booking. You can also skip and continue without the discount.

You'll never pay more when you book direct with us than you would on Booking.com, Expedia, Airbnb, or any other third party. Find our same room type + dates cheaper somewhere else? Email us before you check in with a link and we'll match it.

The gift chip in the corner unlocks the same 10% off (code SHORE10) after you enter your email — same as the booking bridge, just a different entry point if you're browsing before you're ready to book.

Check-in: 4:00 PM — Online check-in is available for a seamless arrival.

Check-out: 11:00 AM

Cancellations must be made at least 14 days prior to your arrival date for a full refund. Changes to existing reservations must be requested at least 30 days in advance.

Yes, guests must be at least 21 years of age to book and check in at The Shore House.

Hotel rooms, suites, and apartments include one designated on-site parking space. One Bedroom Private Condos include off-site street parking only. We provide one municipal street parking pass per condo.

Yes. The Shore House is pet-friendly. Maximum 2 dogs per room. $50 per night per pet.

Policies vary by rate. Generally one of: 100% of the stay due at booking; 25% due at booking and 75% due on the day of check-in; or 50% due at booking and 50% due on the day of check-in. The rate you select at checkout shows which applies.

A resort fee is shown in the booking engine before you pay.

Yes! Our heated pool area features the iconic pink-striped umbrellas, lounge chairs, and cabanas — it feels like your own private resort.

Every room includes Grown Alchemist luxury bath amenities, Frette Italian linens, HDTV with 4K streaming, Keurig with Starbucks coffee, gigabit Wi-Fi, and complimentary beach gear and cruiser bikes. Apartments also include full kitchenettes or kitchens.

For after-hours maintenance emergencies, please call 609-827-2501. For general inquiries, reach us at 609-602-1769 or hello@stayshorehouse.com.